A frozen payment shouldn't be the first warning.
Too many agencies find out something was wrong when Medicare stops paying. Connect Shield exists so the data CMS sees never surprises you.
A founder and a 20-year operator.
Justin Larsen ran a hospice as an owner-operator for 20 years. Sixteen CMS and state surveys. CHAP accreditation. Two decades of watching how compliance actually fails — not loudly, in a survey, but quietly, in claims data, until the first sign anyone sees is a frozen Medicare payment.
By then it isn't a warning. Payroll is due, the census is full, and the problem is already months old.
Zac Evans started Connect Shield with Justin in St. George, Utah, around one position: an agency should never learn about a compliance problem from a frozen payment. CMS builds its picture of your agency from data it publishes. You should be reading that data first — and fixing what it shows before it costs you.
That's the whole company. Watch what CMS watches, so nothing CMS sees surprises you.
Justin Larsen
Every analysis the platform runs is read the way a surveyor would read it — because Justin sat on the other side of that table for 20 years.
Five people. All reachable.
No account tiers between you and an answer. The people below are the whole company — and the people on your calls.
Zac Evans
Justin Larsen
Jase Larsen
Lori Larsen
Dylan Evans
Three principles we won't trade away.
Zero PHI, by architecture
There is no patient table in this product. Your analysis is built from facility-level reports CMS publishes about your agency — never patient records.
Published data, real numbers
The score on your dashboard is the number in the CMS file — not an estimate. If we show a figure, it reconciles to the official release.
A person answers
The main line is answered by the founder. Customer service is a named person with a direct number. Small team, short path to an answer.
We make no certification claims. The full security case is on the security page.
See your own numbers, with a founder on the call.
20 minutes, your CCN loaded, your published SSVI score on screen. Demos are with a founder — not a sales queue.
(435) 224-6987 · admin@connect-shield.com · St. George, Utah